================================================================================ PrintWatch v1.0.0 - Official Release 29 May 2026 ================================================================================ We are proud to introduce PrintWatch — an enterprise-grade printer monitoring platform built for IT teams, NOC operators, and managed print service providers. PrintWatch gives you full visibility into every printer on your network: real-time status, page counters, toner levels, paper trays, and alerts — all in a single, clean dashboard. -------------------------------------------------------------------------------- CORE MONITORING -------------------------------------------------------------------------------- Real-Time Dashboard • Live status overview for all networked printers • Status indicators: Online, Offline, Warning, Toner Low, Unknown • Summary KPI cards: Total / Online / Offline / Toner Alerts / Waste Toner • Auto-refresh every 30 seconds with animated status indicators • Printer detail modal — click any device for full metrics Printer Metrics • Page counters: Total, Print, Copy, Scan • Color counters: Color A3 and Color A4 (separate tracking) • B/W counter • Toner levels: Black, Cyan, Magenta, Yellow (0–100%) • Drum life: Black, Cyan, Magenta, Yellow • Waste toner level • Paper trays: up to 5 trays with capacity levels • Device uptime, firmware version, serial number, location -------------------------------------------------------------------------------- ALERTS & NOTIFICATIONS -------------------------------------------------------------------------------- Alert Engine • Offline detection with configurable sensitivity • Toner low alerts with Warning and Critical thresholds • Waste toner full alert • Drum life low alert • Per-device threshold overrides (override global defaults per printer) • Alert deduplication — no repeat notifications during cooldown period • Auto-resolve detection when condition clears Notification Channels • Microsoft Teams Webhook integration • Email (SMTP) with TLS support • Configurable cooldown period between repeat notifications • Recovery notifications when alerts are resolved Alert History Report • Complete audit log of all alert events • KPI summary: Active Alerts, Critical, Warning, Avg Solve Time, Resolve Rate, and type breakdown (Offline / Toner / Waste / Drum) • Filter by period, printer, and severity • Tracks triggered time, resolved time, and duration per event • Pagination — 25 rows per page -------------------------------------------------------------------------------- REPORTS -------------------------------------------------------------------------------- Page Counter Report • Odometer-style snapshot: counter reading at a selected point in time • Periods: Current / Yesterday / Last Week / Last Month • Per-printer breakdown: Total, Print, Copy, Scan, Color A3, Color A4, B/W, Color % • Fleet grand total row • Export to CSV Usage Report • Page usage delta per device — end counter minus start counter • Periods: Today / Yesterday / Last 7 Days / Last 30 Days / This Month / Custom date range • Filter by group (location) and individual printer • KPI cards: Total Usage, Active Printers, Avg per Printer, Highest Usage • Color = Color A3 + Color A4 combined • Export to CSV Alert History Report • See Alerts section above -------------------------------------------------------------------------------- SYSTEM HEALTH -------------------------------------------------------------------------------- Health Dashboard (Admin only) • Real-time status of all service components: - SNMP Updater Service (running state, uptime, last poll, device count) - Database (size, integrity, table health, data freshness) - Notification Channels (Email and Teams configuration status) - Configuration Files (settings.json, encrypt.key, secret.key) • Problems Panel: surfaces issues with one-click fix actions • Overall system status: OK / Degraded / Error • Sidebar indicator dot when attention is required • Auto-refresh every 30 seconds -------------------------------------------------------------------------------- USER MANAGEMENT & ACCESS CONTROL -------------------------------------------------------------------------------- • Multi-user with Role-Based Access Control (RBAC) • Three roles: Admin — full access including settings, users, and license Operator — manage printers, view all data Viewer — read-only access to dashboard and reports • Session management with configurable timeout • Secure password hashing -------------------------------------------------------------------------------- LICENSE & TRIAL -------------------------------------------------------------------------------- • 14-day free trial with full Professional-tier features on first install • Trial is hardware-bound — persists across reinstalls • License tiers: Free / Starter / Professional / Enterprise / Enterprise Plus • Offline license validation (no internet required) • License import via JSON file Feature availability by tier: Feature Free Starter Professional Enterprise -------------------------------------------------------------------------------- Printer Limit 10 50 100 500+ Reports & CSV Export — — ✓ ✓ Email Alerts — ✓ ✓ ✓ Teams Alerts — — ✓ ✓ Alert Thresholds — ✓ ✓ ✓ Per-Device Thresholds — — ✓ ✓ Polling Configuration — ✓ ✓ ✓ -------------------------------------------------------------------------------- INSTALLATION -------------------------------------------------------------------------------- • Windows installer (Inno Setup) — PrintWatch-Setup-v1.0.0.exe • Runs as a Windows Service (auto-start on boot) • Web interface accessible from any browser on the network • Default port: 5000 • SQLite database — no separate database server required • Supported OS: Windows 10 / Windows 11 / Windows Server 2016+ -------------------------------------------------------------------------------- SYSTEM REQUIREMENTS -------------------------------------------------------------------------------- • OS : Windows 10 (64-bit) or later • RAM : 512 MB minimum, 1 GB recommended • Disk : 200 MB for installation + data storage • Network : SNMP access to target printers (UDP port 161) • Browser : Chrome, Edge, Firefox (modern versions) ================================================================================ Thank you for choosing PrintWatch. For support and documentation, contact your system administrator. SHA256 : C7671D4D8ACAC07120F3959D1E19E19399FDD4B5C9F68DAB321F5902ECBA38B8 ================================================================================